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Subcomponent 15: Case Management of COVID-19 cases, individuals under suspicion and those at risk

Define high risk clinical conditions- use CDC conditions

  • Targeting patients via text, email and patient portal-- education about symptoms and exposure, risk reduction activity

  • PopHealth program to enroll high risk individuals-- symptom checking, asking about needs and safety, recommendations-- text-based pilot at Alliance-- see screen shot

  • Consider creation of “high risk for COVID-19” data element?

  • Consider also high risk via essential worker or healthcare worker status

    Image Added

Individuals under suspicion -

  • Present in clinic, via phone, via virtual visit, referrals (formal or informal) from inpatient/ED, testing center, other providers, referral from health department or organization notifying patient of exposure (workplace, etc)

  • Record initial evaluation: exposures and symptoms

  • If presenting to healthcare provider --> immediate evaluation and plan

  • If presenting to clinic with symptoms → schedule evaluation and provide quarantine recommendation

  • If notified of exposure → refer to testing and provide quarantine recommendation

  • If referred from healthcare facility → follow up recommendations and schedule evaluation?

  • Testing plan

  • Contact tracking

Components of the Clinical Evaluation:

  • Health conditions of risk

  • Needs at home/in community

    • Medication/health supplies

    • Food

    • Housing

    • Safety

  • Symptoms

  • Ability to quarantine

Statuses in workflow: